WordPress live chat plugins allow you to interact with your users directly from your WordPress website. These plugins are a great way of gaining the trust of your users. You will be able to respond to their queries and increase the conversion rate of your website. WordPress live chat plugins are a great way of enhancing the user experience on your WordPress website.
So, here we are with some of the best WordPress Live Chat Plugins of 2020:
#1 WP-Live Chat by 3CX
WP-Live Chat allows you to connect with your customers for free. The plugin is extremely popular and is also highly reliable. It is a very reliable plugin and allows the users to send messages in a real-time environment. WP-Live Chat has a big role to play in increasing the conversion rate of your website.
WP-Live Chat is completely free and the plugin includes no hidden cost. You will also be able to transfer the chats from one agent to another. The interface is quite easy to use. Both the admins as well as the visitors will be able to work with this plugin with ease.
Also Read: PLUGINS TO SPEED UP YOUR WORDPRESS WEBSITE
#2 LiveChat – WP live chat plugin for WordPress
The LiveChat plugin allows you to add a live chat option to your WordPress website. Visitors and customers will be able to communicate with each other instantly. They will be able to share their concerns with the admins. The plugin is a great way of increasing the sale on your WordPress website.
Using LiveChat, you will be able to build an excellent relationship with your customers. The plugin comes with the proactive chat invitations option using which personalized messages can be sent to the agents. You will also be able to conduct multiple chat sessions simultaneously.
#3 Tawk.To Live Chat
The Tawk.To Live Chat is one such plugin that will allow you to monitor the chats of the users of your website. The plugin is completely free and lets you stay in touch with all the visitors to your website. It is also a great way of helping your customers and keeping them satisfied all the time.
Tawk.To Live Chat will give your users an excellent customer management experience. Multiple agents will be able to communicate with each other through a single interface. The plugin is compatible with all popular web browsers. It also integrates excellently with WordPress.
#4 Zendesk Chat
If you are looking for a plugin to support your customers while they are making their transactions, then Zendesk Chat is the plugin for you. The plugin allows you to add chat boxes to your website by means of widgets. All conversations can be easily managed through the admin dashboard.
Zendesk Chat is a mobile-optimized plugin and your users will be able to send their messages from mobile devices also. The admins will be able to monitor everything from the advanced dashboard. The plugin is available in over 40 languages.
#5 JivoChat Live Chat – WP live chat plugin for WordPress
JivoChat Live Chat is a very popular live chat plugin for your WordPress website. It is not just a live chat plugin, instead, it is an all-in-one plugin that allows you to be in touch with your customers. JivoChat offers different types of options to the customers like phone calls, live chats, emails, etc.
JivoChat is extremely efficient in increasing the sale and conversion rate of your website. The plugin is also quite easy to configure and customize. You will be able to connect with your customers in a real-time environment. Multiple chat widgets are also available.
#6 WP Live Chat plugin for WordPress – Tidio
WP Live Chat which lets you communicate with your users by means of chatbots. The plugin has been specially created for WordPress. As soon as you install this plugin, you will be able to utilize it to the fullest. The plugin is really easy to set up.
WP Live Chat helps you to keep a track of all the visitors to your website. You will be able to solve the problems faced by your customers and thereby increase the sale on your website. A variety of integrated widgets are available. You may also send email notifications to all your customers.
#7 HubSpot – CRM, Email Marketing, Live Chat, Forms & Analytics
HubSpot is an extremely powerful Live Chat plugin. It allows you to turn your visitors to potential customers. This will make sure that your business grows to an enormous extent. HubSpot has both live chats as well as chatbot options. You will also be able to create excellent newsletters for your customers.
HubSpot lets you manage your contact database free of cost. You will be able to manage the different operations of your website through the interactive dashboard. Over 20 predesigned templates are available. Interactive forms and popups can also be created using this plugin.
#8 Free Live Chat Support
LiveSupporti is one such plugin that lets you provide excellent customer support to all your customers. The plugin includes 3 different agents and an unlimited number of websites. All will also be able to conduct an unlimited number of chat sessions with your customers.
The admin will also be able to monitor the visitors in a real-time environment. The plugin helps to store the chat history in the user database. As soon as there is a new visitor to the website, the admin will be notified about it.
#9 ProProfs Chat – WP Live Chat plugin for WordPress
ProProfs Chat is a live chat plugin that allows businesses to communicate with visitors in a real-time environment. You will be able to realize the problems faced by your customers and bring an end to their problems. You can give all your customers an excellent support environment.
ProProfs Chat does not require any third-party plugins to function properly. The plugin allows you to provide instant support to your customers. It plays a great role in boosting your brand name and takes your business to new heights.
#10 Pure Chat – Live Chat Plugin & More!
Pure Chat is a free live chat plugin that provides unlimited chat options to the customers. The plugin provides users with unlimited customization options. Some of the most important features of this plugin include transcript history, email forms, triggers and many more.
Pure Chat is one of the most versatile live chat plugins available to us. It has no such impact on the speed of your WordPress website. It also works well on all popular WordPress themes. You can add the chatbox to any corner of your website.
These were a few useful chatbox plugins that you will be able to use on your website. All these plugins work well with all popular WordPress themes. Which plugin do you think has the most number of features?