At Brndle, we would like to clear the fact that we do not provide refunds due to the nature of digital downloads. We only provide access to support and updates as you are making transactions with us. We believe that our products are of high quality based on the standard coding norms and practices.
Kindly submit a support ticket regarding the product you have bought from our site in order to investigate your issue. We assure you our development and support team will provide you with a satisfied solution to your problem.
Refund Process
In case, we found you eligible for the refund, we will process it within 14 days of purchase. We take due care that you receive your refund without any delay.
Refund Eligibility
Provided the following outlines, you may or may not be allowed to get the refund for the Downloaded products:
- Didn’t download our product: In case you haven’t downloaded our product but you have been charged, we’ll refund you the appropriate amount within 14 days of purchase.
- Malfunctions and Bugs: If you are experiencing issues after getting our product to work, we will be happy to help you fix the issue that you are facing instead of processing the refund. It is recommended to submit a support ticket and allow a reasonable time to help you fix it.
- Invalid Requests: We didn’t support any invalid requests for a refund. Invalid requests can be:
- You have decided not to use our product anymore.
- You have modified the core of the software
- You’ve changed your mind.
- You bought it by mistake.
- You didn’t find a feature that you were looking for.
- Conflict arising from using third party products: You didn’t qualify for refund if the conflict is arising due to the use of any third party product.
Our support team is always ready to serve you with quality web development services. Thanks for reaching out Brndle!