Switching your business phone system to the cloud can greatly enhance communication, flexibility, and scalability. VoIP (Voice over Internet Protocol) providers offer a range of features that can help streamline your operations and reduce costs. Here, we explore the 10 best VoIP providers to help you move your business phone system to the cloud, detailing their features, pros, cons, and pricing.
1. RingCentral
RingCentral is a leading VoIP provider known for its comprehensive features and user-friendly interface. It offers a robust solution for businesses of all sizes.
Pros:
- Extensive features including voice, video, messaging, and fax.
- High-quality HD voice and video calls.
- Seamless integration with popular business tools like Microsoft 365, Google Workspace, and Salesforce.
- Reliable customer support and detailed online resources.
Cons:
- Higher pricing compared to some competitors.
- Can be overwhelming for small businesses with basic needs.
- Some users report occasional issues with call quality.
Pricing:
- Essentials: $19.99 per user per month.
- Standard: $24.99 per user per month.
- Premium: $34.99 per user per month.
- Ultimate: $49.99 per user per month.
2. Nextiva
Nextiva is a VoIP provider that offers a wide range of features tailored to enhance business communications. It’s known for its reliability and excellent customer support.
Pros:
- High-quality voice and video calls.
- Unified communications platform with voice, video, and chat.
- Easy to set up and use with a user-friendly interface.
- Excellent customer support available 24/7.
Cons:
- Limited features in the basic plan.
- Higher pricing for advanced features.
- Some users report issues with the mobile app.
Pricing:
- Essential: $18.95 per user per month.
- Professional: $22.95 per user per month.
- Enterprise: $32.95 per user per month.
- Ultimate: Custom pricing.
3. Vonage
Vonage offers a flexible VoIP solution with a range of features designed to meet the needs of businesses of all sizes. It’s known for its ease of use and scalability.
Pros:
- Flexible plans and pricing.
- High-quality voice and video calls.
- Extensive features including call forwarding, voicemail, and conferencing.
- Integrates with popular CRM and business tools.
Cons:
- Can be expensive for smaller businesses.
- Some features require additional fees.
- Occasional issues with customer support responsiveness.
Pricing:
- Mobile: $19.99 per user per month.
- Premium: $29.99 per user per month.
- Advanced: $39.99 per user per month.
4. 8×8
8×8 is a VoIP provider that offers a comprehensive suite of communication tools including voice, video, chat, and contact center solutions. It’s ideal for businesses looking for an all-in-one solution.
Pros:
- Comprehensive communication features.
- High-quality voice and video calls.
- Robust security and compliance features.
- Seamless integration with popular business applications.
Cons:
- Higher pricing for advanced features.
- Can be complex to set up for new users.
- Some users report issues with the mobile app.
Pricing:
- Express: $12 per user per month.
- X2: $25 per user per month.
- X4: $45 per user per month.
- X6 and above: Custom pricing.
5. Grasshopper
Grasshopper is a VoIP provider designed for small businesses and entrepreneurs. It offers a simple and affordable solution with essential features to keep your business connected.
Pros:
- Simple and user-friendly interface.
- Affordable pricing with no hidden fees.
- Essential features like call forwarding, voicemail, and extensions.
- Easy to set up and manage.
Cons:
- Limited advanced features.
- No video conferencing capabilities.
- Occasional issues with call quality.
Pricing:
- Solo: $29 per month.
- Partner: $49 per month.
- Small Business: $89 per month.
6. Oma
Oma offers a VoIP solution that’s ideal for small to medium-sized businesses. It’s known for its affordability and ease of use, making it a great choice for businesses on a budget.
Pros:
- Affordable pricing with no long-term contracts.
- High-quality voice calls.
- Essential features like call forwarding, voicemail, and virtual receptionist.
- Easy to set up and manage.
Cons:
- Limited advanced features.
- No video conferencing capabilities.
- Some users report occasional issues with customer support.
Pricing:
- Ooma Office: $19.95 per user per month.
- Ooma Office Pro: $24.95 per user per month.
7. Dialpad
Dialpad offers a cloud-based VoIP solution with a range of features designed to enhance business communications. It’s known for its AI-powered features and seamless integration with other business tools.
Pros:
- AI-powered voice intelligence features.
- High-quality voice and video calls.
- Seamless integration with popular business applications.
- User-friendly interface with easy setup.
Cons:
- Higher pricing for advanced features.
- Limited features in the basic plan.
- Some users report issues with the mobile app.
Pricing:
- Standard: $15 per user per month.
- Pro: $25 per user per month.
- Enterprise: Custom pricing.
8. Mitel
Mitel offers a comprehensive VoIP solution with a range of features designed to meet the needs of businesses of all sizes. It’s known for its reliability and scalability.
Pros:
- Comprehensive communication features.
- High-quality voice and video calls.
- Robust security and compliance features.
- Seamless integration with popular business applications.
Cons:
- Higher pricing for advanced features.
- Can be complex to set up for new users.
- Some users report issues with customer support.
Pricing:
- MiCloud Connect: Custom pricing based on needs.
Learn more about Mitel
9. Zoom Phone
Zoom Phone is a cloud-based VoIP solution that offers a range of features designed to enhance business communications. It’s ideal for businesses looking for an all-in-one communication platform.
Pros:
- Seamless integration with Zoom’s video conferencing platform.
- High-quality voice and video calls.
- User-friendly interface with easy setup.
- Robust security and compliance features.
Cons:
- Higher pricing for advanced features.
- Limited features in the basic plan.
- Some users report issues with the mobile app.
Pricing:
- Pro: $15 per user per month.
- Business: $20 per user per month.
- Enterprise: Custom pricing.
Learn more about Zoom Phone
10. Jive
Jive, by LogMeIn, offers a flexible and scalable VoIP solution with a range of features designed to meet the needs of businesses of all sizes. It’s known for its reliability and ease of use.
Pros:
- Flexible and scalable plans.
- High-quality voice and video calls.
- Comprehensive features including call forwarding, voicemail, and conferencing.
- Seamless integration with popular business applications.
Cons:
- Higher pricing for advanced features.
- Limited features in the basic plan.
- Some users report issues with customer support.
Pricing:
- Basic: $19.95 per user per month.
- Standard: $29.95 per user per month.
- Premium: Custom pricing.
Learn more about Jive
Choose the Right VoIP Provider for Your Business
Selecting the right VoIP provider can significantly enhance your business communications, offering flexibility, scalability, and cost savings. Each of the providers listed above offers unique features and benefits tailored to different business needs. Whether you’re a small business looking for an affordable solution like Grasshopper or a large enterprise in need of advanced features from providers like RingCentral or Mitel, there’s a VoIP solution that’s perfect for you. Explore these options, take advantage of free trials, and choose the best VoIP provider to move your business phone system to the cloud. Happy communicating!
